Return and Exchange Policy
At Angeles Boutiques, we want you to be completely satisfied with your purchase. That’s why we offer a simple and transparent return and exchange policy. Here’s how it works:
Timeframe for Returns and Exchanges
We accept returns and exchanges up to 7 days after the delivery date of your order. For your request to be valid, products must be in perfect condition, unworn, with all original tags attached, and in their original packaging.
Eligible Products
- Only products that meet the above conditions will be accepted for returns or exchanges.
- Returns are not accepted for customized items, underwear, swimwear, or accessories that have been used or damaged.
Return or Exchange Process
- Contact Us: Email us at info@angelesboutiques.com or contact us at 689 243 9060 to notify us of your return or exchange request. Please provide your order number and product details.
- Package the Product: Ensure the product is in its original condition, with all tags and packaging intact.
- Send the Package: We will provide you with a return address to ship the product back. Shipping costs are the customer’s responsibility, unless the return is due to an error on our part (e.g., defective or incorrect product).
- Processing: Once we receive the product and verify its condition, we will process your return or exchange within a maximum of 5-7 business days.
Refunds
- We do not offer monetary refunds.
- For exchanges, we will ship the new product once we receive and verify the returned item.
Defective or Incorrect Products
If you received a defective or incorrect product, please contact us immediately. We will cover the return shipping costs and send you the correct product at no additional charge.
Questions or Concerns
If you have any questions about our return or exchange policy, feel free to contact us at info@angelesboutiques.com or 689 243 9060. We’re here to help!